Privacy Policy

Who are we?

Welcome to https://academiceslhelp.com, your dedicated resource for academic English excellence. Our mission is to provide tailored support to advanced ESL students seeking to refine their academic writing and communication skills. Whether you need expert tutoring, precise proofreading, or professional editing services, we’re here to help you excel in your academic journey. Explore our website to discover how we can assist you in achieving your goals with confidence and clarity.

What if I leave a comment?

When visitors leave comments on our website, we collect the information provided in the comments form, as well as the visitor’s IP address and browser details. This helps us detect and prevent spam.

An anonymized hash of your email address may be shared with the Gravatar service to check if you use it. You can review the Gravatar service’s privacy policy at https://automattic.com/privacy/. Once your comment is approved, your profile picture, if linked to Gravatar, will be publicly displayed alongside your comment.

What about media?

When uploading images to our website, please ensure that any embedded location data (EXIF GPS) has been removed. This precaution is important because visitors to the site may have the ability to download images and access any location information stored within them.

What are cookies?

When you leave a comment on our site, you have the option to save your name, email address, and website in cookies. This feature is designed for your convenience, so you don’t need to re-enter your details when posting another comment. These cookies will remain active for one year.

If you visit our login page, we use a temporary cookie to check if your browser accepts cookies. This cookie does not store any personal information and is automatically deleted when you close your browser.

Upon logging in, we set cookies to save your login details and display preferences. Login cookies last for two days, while display option cookies are stored for one year. If you choose the “Remember Me” option, your login will remain active for two weeks. Logging out will delete all login cookies.

If you publish or edit an article, an additional cookie will be stored in your browser. This cookie does not contain any personal information but simply records the ID of the article you edited. It expires after 24 hours.

What about embedded content from other websites?

Content on this website may include embedded elements, such as videos, images, or articles. Embedded content from external websites functions the same as if you were directly visiting those websites.

These external sites may collect data about you, use cookies, incorporate third-party tracking tools, and monitor how you interact with their embedded content, especially if you are logged into an account on their platform.

Who do we share your data with?

When you request a password reset, your IP address will be included in the email sent to facilitate the reset process.

How long do we retain your data?

When you leave a comment on our website, both the comment and its metadata are stored indefinitely. This allows us to automatically recognize and approve follow-up comments without needing to manually review them in a moderation queue.

For registered users on our site (if applicable), we securely store the personal information provided in their user profile. Registered users have full control over their personal information and can view, update, or delete it at any time, with the exception of their username. Additionally, website administrators have access to view and manage this information as needed.

What rights do you have over your data?

If you have an account on this website or have submitted comments, you may request a copy of the personal data we have collected about you, including any information you have shared with us. Additionally, you can ask us to delete any personal data we hold. Please note that this request does not apply to data we are required to retain for administrative, legal, or security reasons.

Where is your data sent?

All visitor comments may be reviewed using an automated service designed to detect and filter spam.

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